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Can I ask the insurance adjuster how they came up with my auto insurance claim value? It seems low, and I want to know if he missed something in his calculations—but I don’t want to offend him.


Yes. You can ask your claims adjuster what he reviewed and considered when he was determining your Georgia auto insurance claim value. He could have overlooked a huge medical bill or made an error in determining your case worth. It is perfectly fine for you to express your concerns with him and disagree with the settlement offer.

However, remember that adjusters frequently make low offers to try and settle car accident claims for as little money as possible. They see if they can get away with it first. If you let your adjuster know that his offer is too low to compensate you adequately for your accident claim, he will most likely come back to you with a higher offer.

Remember that you can turn down the first offer and following offers made by your claims adjuster and ask for more. Just make sure that you have determined exactly how much your claim is worth and that you know what is the lowest amount you will take. Calculating a value for your case can be time consuming and complex, but it is important to know how much your case is worth before agreeing to a settlement offer.

Typically, you should question the adjuster on his decision, reject the first offer, and ask for more money—within reason. For help determining your case value, call a knowledgeable Atlanta personal injury lawyer today at the Law Offices of Shane Smith at 770-HURT-999 for a free consultation.

Shane Smith
Advocate for the Seriously Injured in Georgia