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Colossus Insurance System Makes Low Injury Estmates


Blog Category:
9/16/2014
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After six years of steady declines the number of traffic fatalities increased in the first nine months of 2012. A report by the National Highway Traffic Safety Administration (NHTSA) estimated that 25,580 people died in auto accidents from January through September compared to 23,884 during the same period in 2011.

Consulting a Clayton County attorney after an auto accident enhances a victim's ability to receive a reasonable settlement. If you have been injured in an automobile accident you should discuss your case with an accident attorney at the Law Offices of Shane Smith.

A Consumer Federation of America report indicates that some insurance companies are using claims software that manipulates payments. It is believed that this pays accident victims less than they deserve for their injuries. 

The report found that popular injury evaluation software used by many insurance companies comes with provisions that allow the insurers to make low compensation estimates. These software programs include the CSC Colossus package which manipulates claims payments. The software reclassifies injuries from a victim's questionnaire to something less serious. 

The Colossus system determines a settlement range based on data provided by the insurer.

The system gives disproportional weight to medical records. Injuries listed in an initial questionnaire that do not have associated medical records are ignored as "self-evaluation." It attributes "severity points" to injuries documented by medical records, considers the history of the lawyer involved and the accident location, then "calculates" a settlement range. Higher values are given to verifiable auto accident injuries such as broken bones. Soft tissue injuries and traumatic brain injuries (TBI) are given lower values. 

The medical findings ("value drivers") supported by medical diagnosis that have been found to increase the value of a claim include:

  • headaches
  • dizziness
  • nausea
  • depression
  • anxiety
  • vision impairment
  • restriction of movement

If you or someone you know has been hurt in an auto accident, meet with a Clayton County auto accident lawyer. Call the Law Offices of Shane Smith to schedule a free legal consultation.



Category: Auto Accidents


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