Here are a few guidelines to consider when choosing an Atlanta auto repair shop:
1. Ask around: Asking friends and co-workers about their experiences with body shops is a good way to get started on your search. People are always happy to tell about bad experiences or recommend a favorite auto body shop.
2. Visit multiple facilities: Check prices and look around. Is the equipment modern and in good shape or is it old and outdated? Is the shop busy? Is it organized and well-lit? Do the technicians look professional? Don’t be afraid to ask other customers about their experience.
3. Look for certificates of training and certifications: Body shop technicians should have ASE (Automotive Service Excellence) certification and I-Car training. Most quality auto body shops will have written proof of a high CSI (Customer Satisfaction Index) rating and the I-CAR Gold Class Logo. The I-CAR Gold Class Logo is awarded by the Inter-Industry Conference on Auto Collision Repair, a training organization is dedicated to improving the quality, efficiency, and safety of auto collision repair for the benefit of the consumer and serves as a sort of body repair diploma. Many insurance companies require that the body shops they choose met the I-CAR definition of a Class A shop.
4. Look for member ship in local business or trade organizations such as the Better Business Bureau.
5. Consider both large and small auto body shops: Large facilities with high volume may not always provide the best service.
6. Consider a repair shop approved by your insurance: Many auto companies have pre-negotiated discounted rates for parts and labor with certain body shops. These shops may offer insurance-backed warranties on their work.
If you need help getting compensation from the insurance companies or you think you are being offered a low settlement, Atlanta accident attorney Shane Smith can help. Contact The Law Offices of Shane Smith at 770-HURT-999 to schedule a free initial consultation.
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